The quickest way to do a second pass of a knock Conversation Code is to either update your original Saved Search with a second step or create a new Search if you want to preserve the initial Saved Search.
To use your initial Saved Search, navigate to My Searches and click Go to List in the Saved Search you want to update.
Layer on a Remove Step that pulls out the folks you’ve already spoken with. Under Attempts, choose the Conversation Code you want to complete a second pass on, along with all the relevant Statuses, ex. Not Home, Canvassed, Deceased, etc. Finally, run your Search and create a new Conversation Code with the updated List.
To create a new Saved Search, use your original List for the code as the initial Add Step under Lists, then follow the steps above to layer on a Remove step.
For more details on Conversation Codes, please read How to Create a Conversation Code!
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