How often has a bad signal or Wi-Fi connection ruined your plans? Thanks to OpenField, you can canvass in areas with little or no signal by downloading turf and working offline.
đź’ˇFor a refresher on how to canvass, click HERE.
Jump to:
- Notes on Offline Mode
- Downloading Your Turf
- Starting a Conversation Offline
- Going Back Online
- What if I Forgot to Sync My Data While in Offline Mode?
Notes on Offline Mode
✏️ Please Note: Remember to sync your data and go back online as soon as possible. Do not clear your phone's browser cache or reboot your device before syncing. We always recommend syncing your data within 24 hours!
✏️ Please Note: Incognito mode is incompatible with Offline mode as it does not save browser caches.
✏️ Please Note: While in Offline mode, you won't see the checkmark from the legend for registered voters.
✏️ Please Note: While in Offline mode, you can't add new units.
✏️ Please Note: When a canvasser knocks while in Offline mode, the timestamps for all their conversations will be the time that they went back online, not the time the conversation was logged.
✏️ Please Note: If an administrator changes the Script in a Conversation Code while a canvasser is actively canvassing in Offline Mode, you may run into data saving issues. We recommend Admins wait to change the Script until canvassers are back online to avoid any data loss.
✏️Please Note: If you are Offline, your turf will still accept responses after the expiration date and time the Conversation Code expires. Be sure to check in with your administrator about when you should stop canvassing on a code if you will be going Offline.
Downloading Your Turf
Begin by downloading your turf so it’s available Offline. From The Map of Your Turf, tap the Click to Download for Offline button.
✏️ Please Note: You can download multiple turfs before going offline!
✏️ Please Note: This step must be completed on a stable cell or Wi-Fi connection before you can work Offline.
- A pop-up will appear with a loading bar to track your download progress.
- When it reaches 100%, you’re ready to start working Offline.
- Tap the Go offline button.
You’ll see a Yellow banner showing you’re successfully in Offline mode.
You’re all set to start knocking this turf offline!
Starting a Conversation Offline
Conversations work the same when you’re working with a connection. For detailed instructions, please check out our Door Canvassing with OpenField article.
Adding a New Address or Person While in Offline Mode
If you come across an address or person who isn’t on your list while knocking, you can add them even while Offline!
✏️ Please Note: While in Offline mode, you can't add new units.
Adding a New Address
To add a new address that isn’t on your list, open the menu and tap Street List while in the turf where the address appears. Then, click Record offline conversation at new address.
The Add Person form will appear. Fill out the information for the new contact, then click Add Person.
At the bottom of this screen, there is a drop down to choose Yes or No to the question Do they live at this address? If the answer is No, you can click the link to Add An Address, and the Add Address section will appear.
Whether or not you Add An Address, after clicking Add Person, the Script will appear and you can continue canvassing them. When you’ve recorded all their responses, click Save + Submit.
Adding a New Person
From the resident list, tap Meet someone not listed at this address? Click to add below.
The Add Person form will appear. Fill out the information for the new contact, then click Add Person.
After clicking Add Person, the Script will appear and you can continue canvassing them. When you’ve recorded all their responses, click Save + Submit.
Going Back Online
To save your conversations when knocking offline, you must sync your data before going back online.
✏️ Please Note: Your offline data is still saved unless you cleared your browser’s cache. This means that if you go back online, forget to sync, the conversation code expires, etc., your data is still there! However, we suggest canvassers sync within 24 hours to prevent data loss!
Tap the OpenField logo to open the navigation menu, then tap Go Back Online.
You’ll see the total number of conversations you had while Offline. To save them, tap the Sync Conversations button.
When you see the alert that the conversations were synced successfully, it’s safe to go back online! Tap the Go back Online button to exit Offline Mode.
What if I Forgot to Sync My Data While in Offline Mode?
If your phone dies in Offline mode and you’re mid-conversation, all of your data except your current conversation will still be saved, and the rules below will apply. Offline data is tied to your device, not your account. So, you must sync your data using the same device used for Offline mode.
If you store offline data without syncing (i.e., you either close the tab, forget about it, etc.), the data will be saved for roughly seven days. See below for specific browser and device rules.
✏️ Please Note: Regardless of the rules below, we always recommend data be synced within 24 hours.
iPhone
- Safari will wipe Offline mode data after 7 days on iPhones and iPads.
- Google Chrome on the iPhone will hold Offline mode data for 7 days.
Android
- Android devices will hold Offline mode data for 7 days.
Have more questions? Email us at support@openfield.ai.
If you have feature requests or suggestions for how to improve OpenField, stop by our Product Suggestion & Feature Request page!
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